ResponseGenie

ResponseGenie amps your response game across omni-channels – chatbots, emails, IVR systems, support tickets, and more. It pulls structured data and analyzes intent from a multitude of types of unstructured content and powers response automation and downstream workflow automation.

Capabilities

Intent-classification

Intent classification

Entity-extraction

Entity extraction

Semantic-analysi

Semantic analysis

Context-analysis

Context analysis

Features

Platform-based

Platform based

Plug-n-Play

Plug n play

PoC-in-2-weeks

POC in 2 weeks

Go-live-in-4-6-weeks

Go live in 4-6 weeks

Multiple-algorithms-in-one-box

Multiple algorithms in one box

90--accuracy-on-entit

95% accuracy in entity/intent classification

Front-end-dashboard-offers-users-control

Front-end dashboard offers users control

Tailored-to-your-specific-needs

Tailored to your specific needs

Identify opportunities for business transformation with automation through ResponseGenie.